Access

Access

We offer a range of facilities and access events, to help visitors explore the collection. Click here to view our current access events, or sign up to our mailing lists below to keep up to date on our future programme.

Access

For visitors who are D/deaf or hard of hearing

Events in BSL and SSE
‘Deaf Visions’ is a regular programme of events delivered in British Sign Language and/or Sign Supported English with talks and art activities for children, adults and families. For more information please email or call 020 3876 3164.

Audio guides, tours and talks
Audio guides are available at the Information Desk. They are T-coil compatible and equipped with volume control. Neckloops and transcripts for English version audio guides are also available.

Wallace tour guides can wear Portable Hearing Loops on request, please inform the Information Desk or your Guide before the start of the tour if you require this service.

The Lecture Theatre is equipped with an Audio Loop System.

Subtitled live events
We offer monthly talks and lectures supported by STAGETEXT who provide live speech-to-text transcription at live events either on tablets or screens. For more information about upcoming Stagetext supported talks please email or telephone 020 3876 3164.

Subscribe to our events for D/deaf and hard of hearing visitors mailing list here.

For visitors who are blind or partially sighted

Multi- Sensory Art Events
‘Sensations!’ is a programme of talks, creative activities and practical art workshops for visitors who are blind or partially sighted. For more information please email or call 020 7563 9577.

Audio guides and gallery information
There is an audio guide created for people with visual impairments. Cost is £4 including a large print floorplan.

Free image and text sheets are available in some galleries. Large print labels are available for all Temporary Exhibitions and throughout the museum.

Available from the Information Desk

  • Audio guides
  • Magnifying glasses
  • Torches
  • Raised line floor plan in Grade 1 Braille
  • Large Print floor plan

Subscribe to our events for blind or partially sighted visitors mailing list here

For mobility- impaired visitors

Entrance
There is a sloped driveway up to the front entrance with ramp access to both the left and right hand sides. Both of these entrance double doors are automatic.

Parking
Limited parking at the front of the Museum is available to visitors who are disabled. This should be booked in advance by telephoning the Security Desk on +44 (0)20 7563 9524. There are two parking spaces for Blue Badge holders in Manchester Square and others in nearby streets. See our map of local car parking available here.

Access for wheelchair users
All public areas in the museum are wheelchair accessible. The lecture theatre has space for up to four wheelchair users. There is a lift to all three floors with voice announcer. Remote door openers are available from the Information Desk.

Toilets
Public toilets are on the lower ground floor under the restaurant. There is an accessible lavatory with a panic button and audio visual alarm.

Available from the Information Desk:

  • Wheelchairs
  • Remote door opener

Available from the Cloakroom:

  • Gallery stools

For more information about specific events and art classes for visitors who are disabled people please email or telephone + 44 (0) 20 3876 3164.

BSL Video - John Wilson

Explore the Wallace Collection

An Introduction in British Sign Language

Play full video