Cookies used on Wallace Collection websites
We use Google Analytics to collect information about site usage and performance. This helps us better understand our users and their needs so that we can continue to improve the services we provide. We also use this information to report to funders such as the Department for Culture, Media and Sport. The analytics cookies collect information such as the number of visits to the site, pages visited and international traffic. This information is anonymous and cannot be used to identify you personally.
How to contact us
The way we use information
You can browse the Wallace Collection without telling us who you are or revealing any personal information about yourself or your location. The websites collect some anonymous information about you automatically as you move through the site. We use this data to inform the development of our service (for example, we like to know which browsers most of our visitors are using). The information collected automatically in this way does not contain anything that can identify you personally. It provides data about what users do on the site, but not who they are.
Once you submit information to us you are no longer anonymous. Any personal information that you choose to give to us will be transferred and stored on secure local servers in a safe, confidential and secure environment.
We use the personal information you give us as a research tool to develop the content of the Wallace Collection website, to improve our understanding of our visitors and to determine better ways to serve you. We may use the information to provide you with details of the The Wallace Collection's services and for this reason each screen that asks for data gives you the opportunity to opt out of receiving such information.
We use return e-mail addresses to answer e-mails we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We will not send your data to third parties and we will not send data to areas where an adequate data protection policy is not in place.
When you visit Wallace Collection website, if your browser is using the standard settings and it is accepting cookies, you are giving consent for cookies on the Wallace Collection site to be stored on your computer. If you do not wish for this to happen, you can disable them in the settings of your browser.
This has to be done on each different browser you use. For more information about how to disable cookies in different browsers, visit Aboutcookies.org
The Wallace Collection website works more efficiently if receipt of cookies is enabled, but it will still operate correctly if you disable cookies, although some extra enhanced features provided for you will not work.
When we may use your details to contact you
If you do opt to provide us with any personal information we use this in various ways:
All users who agree to be sent an e-newsletter via the web are sent through automatically to the web subscription page. The data you provide when signing up is stored securely and for the Wallace Collection use only. You can unsubscribe from email newsletters at any time by clicking on the link that appears at the bottom of every newsletter.
Where we are active on third party sites which feature social networking or sharing (Facebook, Twitter, Flickr, Pinterest etc) we may very occasionally contact you directly in relation to activities we are running on those sites.
Links to non-Wallace Collection websites
Our commitment to data security
To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.